Reservation and cancellation policy

 

Equipment : Only one equipment with a screen room per site.

Tarification : Valid for a group of 2 adults and 4 children under 18 years old.

An additonal fee of 9,35$ per night, plus taxes, will be charged for every additional adults sleeping in your equipment..

Pet  : A maximum of 2 well behave pets are accepted on your site, no extra charge.

Reservation : Minimum 2 nights during the weekends and 3 nights during the long weekends (Patriots Day, St-Jean-Baptiste, Canada Day, Labor Day and Thanksgiving).

Reservation of one night or for more than 14 nights : Call 819-532-2133

Reservation for a site with no service : Call 819-532-2133.

"Bienvenue Cyclistes" : If you come by cycling  ("vélo camping"), we can always assure you a site, at the applicable price.  However, we cannot give you a specific site number  without a reservation.

Reservation deposit : 50% of the reservation contract is required, on Visa or Mastercard.

Cancellation done more than 7 days prior your arrival date : A cancellation fee of  20,00$  + taxes will be kept on your initial deposit and the balance will be refund on your credit card. However, it wiIl be possible to modify the dates of your reservation at no cost.

Cancellation or modification done 2 to 6 days prior your arrival date : One  night taxes included will be charged and the balance of your deposit will be refund on your credit card.  No modification will be accepted and the reservation can not be transfered.

Cancellation done less than 2 days prior the arrival date : If you don’t come or don’t cancel at least 2 days before your arrival date, 2 nights will be charged on your credit card and the site will be open to other reservation at 13:30 the day after the date you were supposed to arrive. If it is during a long weekend, 3 nights will be charged.

At your arrival, No refund will be done for a late arrival or if you decide to reduce your  stay.